CH Health Tech Advisory

1 July 2024 · 1 min read

AI agents in healthcare: first pilots will start in administration

AI agents — systems that don't just converse but actually do things for you — are the next frontier after GenAI, and I predict we'll see the first pilots for administrative tasks in healthcare within the next 2–3 years.

Last updated

6 May 2026

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Filed under Clinical AI

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Are AI agents coming in health care?

We all now got used to see computers speak to us in natural language and being able to be a thought partner, thanks to GenAI.

What we really haven't seen at scale yet is the next iteration: having your AI actually do things for you. This is the emerging area of AI agents.

Amazon just hired the founders of one of the leading startup players in the field, Adept.ai.

Will we see adoption of AI agents in healthcare anytime soon? As always, healthcare isn't going to be an early adopter.

However, the huge burden of admin workload for healthcare professionals won't go away if we don't give them effective tools. So my prediction is that we'll see the first AI agents being piloted for administrative tasks in healthcare in the next 2-3 years.

What do you think?

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