31 Jul 2026 · 2 min read
Salesforce just signed a contract worth up to $1.6 billion with the US Department of Veterans Affairs
Salesforce signed a contract worth up to $1.6 billion with the US Department of Veterans Affairs for agents that answer calls and schedule appointments. I read this as agentic AI in healthcare moving into the operating layer of America's largest integrated health system, starting with intake, routing, verification, and scheduling.